WE ARE CURRENTLY SHIPPING NON-FIREARM, IN STOCK ORDERS PLACED ON:

Urgent Information

Customer service hours: 7:00 am to 9:00 pm Pacific Time (PST) Monday - Friday, Saturday/Sunday 9:00am - 3pm>

Please Read This Important Information Before Contacting Us.

Shipping:

We are, unfortunately, still behind in picking orders. To see what day we are shipping from, please visit our homepage. We have what Day We Are Shipping From at the top of the page.

If you HAVE NOT received any emails from us since you received the ORDER CONFIRMATION, there is NOTHING WRONG with your order.

All orders are being picked on a When Ordered basis. Expedited shipping methods DO NOT speed up the picking process. However, your order will still be shipped via that method.

To be clear, choosing FedEx Saver - Three Day does not mean your package will be there in three days from when you place your order. It means it will be there in three days, once it’s shipped.

Order Cancellations:

Our policy has alway been to only accept cancellations via telephone.

During these “socially distanced” times, our phone lines are continually full. We will endeavor to honor Cancel Order requests via this Contact Us page, but please be advised… if you Have Not gotten a cancellation email from us, your order Has Not been cancelled.

Our current telephone support hours are Monday ~ Friday from 8am to 5pm, PST.

Contact form

Customer service hours:
7:00 am to 9:00 pm Pacific Time (PST) Monday - Friday, Saturday/Sunday 9:00am - 3pm


Looking to contact us?
Feel free to call us at toll free at 1-800-601-8273 or email us with the contact form below!

Please Read This Important Information Before Contacting Us

We typically ship orders within 48-72 hours of receipt. You will receive a confirmation email when the order is received and another order containing the tracking number when the order is shipped. We do attempt to ship fast and will sometimes encounter delays due to volume of orders received. Thank you for your patience and thank you for your trust in Glockstore.com. For Returns and Cancellations, please Click here.

All orders are being picked on a When Ordered basis. Expedited shipping methods DO NOT speed up the picking process. However, your order will still be shipped via that method.

To be clear, choosing FedEx Saver - Three Day does not mean your package will be there in three days from when your order is placed. It means it will be there in three days, once it’s shipped.

Pick-Up In Stores:

We are happy to provide a “pick-up in store” option for our local customers. We cannot, however, hold your orders for an indefinite period of time. Once your order is received and picked it is placed into the retail store with your name and order number attached.

When your order is ready for pick-up, we will send you an email notification. After 5 days we will email again and attempt to call the telephone number provided. If we cannot make contact with you within 15 days, your merchandise will be returned to the warehouse which may cause delays during pickup.

You will need to present a driver's license and the original credit card used to place your order at time of pickup. The names on your driver's license and credit card must match the name on the order.


Glockstore.com

1930 Air Lane Drive
Nashville, TN 37210
615-682-6565
Retail Hours: Monday - Saturday, 9am-6pm, Closed on Sunday